:root {
  --bg: #f5f7fb;
  --panel: #fff;
  --text: #1c2434;
  --muted: #6b7280;
  --primary: #4f8cff;
  --primary-d: #3a6fd0;
  --border: #e5e8ef;
  --warn: #f59e0b;
  --err: #ef4444;
  --ok: #10b981;
  --shadow: 0 1px 2px rgba(16,24,40,.05), 0 1px 3px rgba(16,24,40,.08);
}
* { box-sizing: border-box; }
body { margin: 0; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Inter', Roboto, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }
em { font-style: normal; }

.topbar {
  display: flex; align-items: center; gap: 20px;
  background: #1c2434; color: #fff; padding: 12px 24px;
}
.brand { color: #fff; font-weight: 700; font-size: 18px; }
.topbar nav { display: flex; gap: 6px; }
.topbar nav a { color: #c3cad6; padding: 6px 12px; border-radius: 6px; }
.topbar nav a:hover { background: rgba(255,255,255,.08); color: #fff; text-decoration: none; }
.topbar nav a.active { background: var(--primary); color: #fff; }
.user-menu { margin-left: auto; display: flex; align-items: center; gap: 12px; font-size: 13px; color: #c3cad6; }
.user-menu a { color: #c3cad6; }
.user-menu button.link { background: none; border: 0; color: #c3cad6; cursor: pointer; padding: 0; }
.user-name em { background: rgba(255,255,255,.08); padding: 1px 6px; border-radius: 3px; font-size: 11px; margin-left: 4px; }
.role-superadmin { color: #fbbf24; }
.role-regional_manager { color: #93c5fd; }
.role-franchisee { color: #86efac; }

.container { max-width: 1280px; margin: 24px auto; padding: 0 24px; }

.flash {
  margin: 0; padding: 12px 24px; font-size: 14px; border-bottom: 1px solid var(--border);
  background: #f0f9ff; color: #075985;
}
.flash-success { background: #ecfdf5; color: #064e3b; }
.flash-error { background: #fef2f2; color: #991b1b; }

.page-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; gap: 12px; flex-wrap: wrap; }
.page-header h1 { margin: 0; font-size: 22px; }
.actions { display: flex; gap: 8px; }

.card {
  background: var(--panel); border-radius: 10px; padding: 20px;
  box-shadow: var(--shadow); margin-bottom: 16px;
}
.card h2 { margin: 0 0 12px; font-size: 16px; }
.card h3 { margin: 0 0 12px; font-size: 15px; }
.card h4 { margin: 14px 0 8px; font-size: 13px; color: var(--muted); }

.grid { display: grid; gap: 16px; }
.grid.two { grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); }
.grid.four { grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); }
.grid.six { grid-template-columns: repeat(auto-fit, minmax(120px, 1fr)); }

.metrics { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 16px; }
.metric {
  background: var(--panel); border-radius: 10px; padding: 16px; box-shadow: var(--shadow);
  display: flex; flex-direction: column; gap: 4px;
}
.metric.warn .metric-value { color: var(--warn); }
.metric.err .metric-value { color: var(--err); }
.metric-label { font-size: 12px; color: var(--muted); text-transform: uppercase; letter-spacing: .5px; }
.metric-value { font-size: 28px; font-weight: 700; }

.form, .filters { display: flex; flex-direction: column; gap: 12px; }
.filters { flex-direction: row; flex-wrap: wrap; align-items: end; }
.filters label { flex: 1 1 140px; }
.form label, .filters label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--muted); }
label.inline { flex-direction: row; align-items: center; gap: 6px; }
.form input, .form select, .form textarea,
.filters input, .filters select {
  font: inherit; padding: 8px 10px; border: 1px solid var(--border); border-radius: 6px; background: #fff; color: var(--text);
}
.form input:focus, .form select:focus { outline: 2px solid var(--primary); border-color: var(--primary); }
.form textarea { resize: vertical; min-height: 60px; }
fieldset { border: 1px solid var(--border); border-radius: 6px; padding: 10px; }
fieldset legend { font-size: 12px; color: var(--muted); padding: 0 6px; }

.btn {
  display: inline-block; padding: 8px 14px; border-radius: 6px; border: 1px solid var(--border);
  background: #fff; color: var(--text); font: inherit; cursor: pointer; text-decoration: none;
}
.btn:hover { background: #f9fafb; }
.btn.primary { background: var(--primary); color: #fff; border-color: var(--primary); }
.btn.primary:hover { background: var(--primary-d); border-color: var(--primary-d); }
.btn.small { padding: 4px 10px; font-size: 12px; }

.dropzone {
  border: 2px dashed var(--border); border-radius: 8px; padding: 28px; text-align: center;
  cursor: pointer; transition: .15s;
}
.dropzone:hover, .dropzone.hover { border-color: var(--primary); background: rgba(79,140,255,.04); }
.dropzone input[type=file] { display: none; }
.dz-text { margin: 0 0 4px; font-weight: 500; }
.dz-hint { margin: 0; color: var(--muted); font-size: 12px; }
.file-list { list-style: none; padding: 12px 0 0; margin: 0; text-align: left; font-size: 13px; }
.file-list li { padding: 4px 0; border-top: 1px dashed var(--border); }

.steps { padding-left: 18px; color: var(--text); }
.steps li { margin-bottom: 6px; }

.table { width: 100%; border-collapse: collapse; font-size: 14px; }
.table th, .table td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--border); vertical-align: top; }
.table th { font-size: 12px; color: var(--muted); text-transform: uppercase; }
.table tr:hover td { background: #fafbfd; }

.status { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 12px; }
.status-pending { background: #e5e8ef; color: #475569; }
.status-processing { background: #dbeafe; color: #1e40af; }
.status-done { background: #d1fae5; color: #065f46; }
.status-needs_review { background: #fef3c7; color: #92400e; }
.status-failed { background: #fee2e2; color: #991b1b; }

.badge.warn { background: var(--warn); color: #fff; padding: 2px 8px; border-radius: 4px; font-size: 11px; margin-left: 8px; }
.needs-review { border-left: 4px solid var(--warn); }

.kv { display: grid; grid-template-columns: 130px 1fr; gap: 8px 12px; margin: 0; font-size: 14px; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; }

.auth-card { max-width: 380px; margin: 60px auto; background: var(--panel); border-radius: 10px; padding: 28px; box-shadow: var(--shadow); }
.auth-card h1 { margin: 0 0 8px; font-size: 22px; }
.hint { color: var(--muted); font-size: 13px; }
.hint.small { font-size: 12px; }

.inline-form { display: inline-flex; gap: 8px; align-items: center; }
.form-row { display: flex; gap: 6px; align-items: center; margin: 4px 0; }
.footer { text-align: center; padding: 24px; color: var(--muted); font-size: 12px; }

.save-status { margin-left: 12px; font-size: 13px; color: var(--ok); }
.err { color: var(--err); }